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MAISON D'ART

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Shopping Process:

 

Please select the quantity of the desired item on the product page, add it to your shopping cart, click "My Cart," proceed to checkout, and complete the payment process after placing your order. Once the system confirms a successful payment, we will send you a "Order Completed" message or email and arrange for shipping within three days.

 

Note that the "Order Completed" notification may be sent to your spam mailbox, so please check your email carefully.

 

【Convenience Store Pickup and Payment】

 

After the package arrives at the designated convenience store, you can pay and pick it up at the same time. Please check whether the information on the package matches the order details when picking it up.

 

【Online Credit Card Payment】

 

This website uses the PayNow credit card system, which accepts payment with VISA, Mastercard, JCB, and other types of credit cards.

 

Fraud Prevention Statement

 

Dear valued customers, Yadi-Misheng will not proactively request that you go to an ATM to release settings, provide credit card information, or perform internet banking payments via phone calls, text messages, or emails. If you receive any suspicious phone calls, text messages, or emails, please be vigilant and do not trust unknown instructions. If you have any questions, please contact customer service or call the 165 Anti-Fraud Hotline of the National Police Agency for verification and reporting.

Shipping & delivery


【Standard Home Delivery】

Within Taiwan, delivery is made by "Black Cat" courier service. For outlying islands, "Chunghwa Post" is available. Currently, there is no delivery service available outside of Taiwan. Please contact local agents or online customer service for assistance.

【Convenience Store Pickup】

Pickup service is available at 7-11 and Family Mart convenience stores.

Notes:

◎ In the event of a national holiday, typhoon, earthquake, or other natural disasters, the shipping time will be postponed accordingly. We apologize for any inconvenience caused.

◎ During special holidays, due to high shipping volume, it is recommended to complete orders 2 weeks before the holiday to ensure timely delivery.

◎ To ensure a smooth shipping process, if there are any errors in the order information, we reserve the right to cancel the order. If you have any questions, please contact customer service for assistance.

Order tracking


Sales & refunds


  1. According to Article 19 of the Consumer Protection Act, consumers have the right to request returns or exchanges within 7 days (including weekends and holidays) after receiving the goods.

  2. Please note that the inspection period is not a trial period. If the returned goods are no longer in new and complete condition (including the original packaging), it may affect your right to return or exchange the item for a refund.

  3. If you need to return the goods, please contact customer service within 7 days from the day of receipt to apply for returns or exchanges. Late requests will not be accepted. If the goods were received by a friend, family member, or building management, the start date for the 7-day period is still the day of the original delivery.

  4. Please do not send the goods back without notifying the customer service staff. Goods returned without notification will not be eligible for any return or refund services.

  5. When applying for returns, please make sure to return the entire new product, accessories, and gifts together.

  6. Except for goods delivered in error, customers are responsible for the shipping costs associated with returning the goods for all other return reasons. After the return process is complete, the shipping costs will be deducted from the refund amount.

  7. We will refund the original payment method within 10 working days after receiving the returned goods and confirming that they are complete and correct.

  8. If there are too many returns or exchanges due to personal reasons, the website reserves the right to suspend or terminate your shopping service. We apologize for any inconvenience caused.

  9. If the returned goods do not meet the original activity promotion threshold or free shipping threshold, the original order discount will be cancelled.

Privacy


Welcome to the "Maison D'art" website (hereinafter referred to as "this website"). In order to ensure that you can use the various services and information provided by this website with peace of mind, we hereby explain the privacy protection policy of this website to protect your rights. Please read the following contents carefully:

  1. The scope of application of the privacy protection policy

The content of the privacy protection policy includes how this website handles personal identification information collected when you use website services. The privacy protection policy does not apply to other related linked websites outside this website or to personnel not commissioned or involved in the management of this website.

  1. Collection, processing, and use of personal information
  • When you visit this website or use the functional services provided by this website, we will ask you to provide the necessary personal information depending on the nature of the service, and process and use your personal information within the specific purpose. Without your written consent, this website will not use personal information for other purposes.
  • When you use interactive functions such as service mailboxes, questionnaires, etc., this website will retain the name, email address, contact information, and usage time you provide.
  • During general browsing, the server will automatically record relevant actions, including the IP address of the connection device you use, usage time, the browser used, and browsing and clicking data records. This record serves as a reference basis for us to improve website services and is for internal use only and will not be disclosed to the outside world.
  • In order to provide accurate services, we will conduct statistical analysis of the collected questionnaire survey content, present the statistical data or explanatory text of the analysis results, and publish statistical data and explanatory text as needed, but it does not involve the data of specific individuals.
  • You can request to correct or delete your personal information collected by this website that is incorrect or incomplete at any time.
  1. Data protection
  • The host of this website has set up various information security equipment and necessary security protection measures, such as firewalls and anti-virus systems, to protect the website and your personal information. Strict protection measures are adopted, and only authorized personnel can access your personal information. The relevant processing personnel have signed confidentiality agreements, and those who violate confidentiality obligations will be subject to relevant legal sanctions.
  • If it is necessary to commission other units to provide services due to business needs, this website will also strictly require them to comply with confidentiality obligations and take necessary inspection procedures to ensure that they will indeed comply.
  1. Related links outside the website

The web pages of this website provide network links to other websites. You can also click on other websites through the links provided by this website. However, the privacy protection policy of this website does not apply to the linked websites. You must refer to the privacy protection policy of the linked websites.